Navy Training Information Management System
A complete user research and user interface redesign project of the Navy Training Information Management System
MY ROLE
User Research, UI/UX, Prototyping
TOOLKIT
Adobe XD, Photoshop, Illustrator
THE CHALLENGE
Create an updated interface to improve the workflow, user experience, and modernization of the application
Innovation
Update the current interface to a user experience driven flow
Quality
Improve the quality and quantity of data
Productivity
Achieve workflow efficiency through a more effic
THE PROCESS
Discovery | Problem & Solution | Design
DISCOVERY
Through contextual inquiry and interviews, we discovered that current users found the application difficult to navigate, leading to significant time consumption for completing tasks. Additionally, they were missing key elements that could enhance their workflow.
In discussions with new users, we found that navigating the workflow was notably challenging, often to the point of being nearly impossible. When asked to perform typical tasks, these users had a low success rate and struggled to locate certain elements, often taking several minutes. These challenges have led to a noticeable decrease in their productivity.
THE PROCESS
Discovery | Problem & Solution | Design
PROBLEM
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The UI is cumbersome with non-intuitive navigation.
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Users are missing essential elements that could enhance their effectiveness within the application.
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The workflow is not user-friendly and poses challenges for users.
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New users are struggling to complete their tasks, finding the process nearly impossible.
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The application is perceived as outdated by users.
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Initial discovery research reveals a low success rate for task completion.
SOLUTION
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Reevaluate the current UI and streamline workflows to create a more efficient and user-friendly experience.
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Introduce new features that assist users in completing their tasks more effectively.
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Revamp the UI with updated technology and design to better engage users.
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Enhance the success rate of task completion and overall usability.
THE PROCESS
Discovery | Problem & Solution | Design
DESIGN
* Due to the nature of the work I am unable to display the designs.
